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By participating in _____, sellers can automate the fulfillment function of business-to-business (B2B) e-commerce.


A) third-party marketplaces
B) seller-side marketplaces
C) buyer-side marketplaces
D) trading partner marketplaces

E) None of the above
F) A) and B)

Correct Answer

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Using the _____, e-commerce sites sell digital products and services.


A) brokerage model
B) infomediary model
C) mixed model
D) subscription model

E) A) and B)
F) All of the above

Correct Answer

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A similarity between e-commerce and traditional commerce is that both:


A) use the same mode of service to cater to consumers.
B) require a physical store to sell consumer goods.
C) use magazines to provide product information.
D) concentrate on selling products to generate profit.

E) None of the above
F) A) and B)

Correct Answer

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In the context of Web marketing, a cookie is:


A) the information that users save on the hard drive for later use.
B) the information a Web site stores on a user's hard drive.
C) a list of sites visited by a user in a day or the last few days.
D) a list of sites that users bookmark on a browser for reference.

E) A) and B)
F) B) and C)

Correct Answer

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Which of the following is a supporting activity in a value chain?


A) Operations
B) Logistics
C) Technological development
D) Marketing and sales

E) B) and D)
F) All of the above

Correct Answer

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In the context of Web marketing, the term _____ refers to one user viewing one ad.


A) ad blocker
B) ad exchange
C) ad impression
D) ad connect

E) A) and C)
F) None of the above

Correct Answer

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Companies exclusively using business-to-consumer (B2C) applications:


A) sell directly to consumers.
B) rely on physical storefronts for customer interactions.
C) approach customers through third-party agents.
D) focus on using personalized physical stores to serve consumers.

E) All of the above
F) None of the above

Correct Answer

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The__________of e-commerce is an extension of traditional marketing media, such as radio and television.


A) merchant model
B) brokerage model
C) advertising model
D) infomediary model
E) Select

F) A) and B)
G) A) and C)

Correct Answer

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In Web marketing, with _____, information is sent to users based on their previous inquiries, interests, or specifications.


A) pull technology
B) push technology
C) stack technology
D) queue technology

E) C) and D)
F) B) and C)

Correct Answer

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In the third-party exchange marketplace model, a__________concentrates on a specific industry or market.


A) vertical market
B) horizontal market
C) baseline market
D) sideline market
E) Select

F) B) and E)
G) A) and B)

Correct Answer

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One method of conducting voice-based e-commerce is using e-wallets.

A) True
B) False

Correct Answer

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In the context of Web marketing, _____ are display ads that appear on top of a browser window, blocking the user's view.


A) pop-under ads
B) pop-up ads
C) dialog box ads
D) banner box ads

E) A) and B)
F) All of the above

Correct Answer

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Online auction sites that involve business transactions between users of products and services are categorized as _____ e-commerce.


A) consumer-to-consumer
B) consumer-to-business
C) business-to-business
D) business-to-consumer

E) None of the above
F) A) and B)

Correct Answer

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_____ is a method for improving the volume or quality of traffic to a Web site.


A) Electronic exchange
B) Search engine optimization
C) E-procurement
D) Social engineering

E) A) and B)
F) None of the above

Correct Answer

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__________relies on text-to-speech technologies.


A) Seller-side e-commerce
B) Voice-based e-commerce
C) Traditional commerce
D) Mobile commerce
E) Select

F) A) and D)
G) C) and D)

Correct Answer

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_____ is a popular online payment system used on many online auction sites.


A) Bitcoin
B) Google Pay
C) PayPal
D) Apple Wallet

E) C) and D)
F) B) and D)

Correct Answer

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Click-and-brick e-commerce struggle to incorporate online interaction.

A) True
B) False

Correct Answer

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Electronic data interchange (EDI) and electronic funds transfer (EFT) are forms of__________e-commerce transactions.


A) consumer-to-consumer
B) consumer-to-business
C) business-to-business
D) business-to-consumer
E) Select

F) A) and B)
G) A) and E)

Correct Answer

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A popular application of the__________, which is a major business-to-business (B2B) e-commerce model, is e-procurement.


A) seller-side marketplace model
B) buyer-side marketplace model
C) third-party exchange market-place model
D) trader-side marketplace model
E) Select

F) A) and D)
G) A) and C)

Correct Answer

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_____ is a primary activity in a value chain that involves moving and storing products, from the end of the production line to end users or distribution centers.


A) Marketing and sales
B) Outbound logistics
C) Operations
D) Service

E) All of the above
F) None of the above

Correct Answer

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